Refund policy

Because our products are consumable, we do not accept returns or exchanges for change of mind, including opened products or taste preferences.

If your order arrives damaged, contains the wrong item, or has a quality issue, please contact us through our contact form within 14 days of delivery. Include your order number, a description of the issue, and photos when possible.

We will review the issue and arrange an appropriate replacement or refund. Please do not send products back unless we provide return instructions.

If your package has not arrived, contact us so we can investigate and help resolve the issue.

Approved refunds are issued to the original payment method. Your bank or payment provider may take additional time to post the refund.

To request an order cancellation, contact us as soon as possible. Cancellation may not be possible once preparation has begun.

This policy does not limit any rights you have under applicable consumer law.